Dear Malcolm Mugridge (Lead Engineer, Road Safety Engineering, Cambridgeshire)

I got your name and email from the letter you sent out to those who responded to the consultation on the Chesterton Road Crossing; which resulted in the installation of the fantastically bright LED orange halos around the belisha beacons – which I think are excellent.

I’m writing to you because I find it inconsistent that all that effort has been put into the crossing Chesterton Road Crossing, yet the next nearest one on the Mitcham’s Corner/Victoria Road Junction has both orange flashing lights out, and there’s been one orange light out on a Green End Road, Cambridge crossing, (outside no.145) for about three weeks.

I’ve left a message via the phone number given on the pole in Green End Road three weeks ago, and have today filled in the online form at http://www.cambridgeshire.gov.uk/transport/lights/streetlighting/ Regarding the Mitcham’s corner crossing.

I’ve previously had no-success reporting, by phone, trees preventing street lights being effective around where I live, I’ve followed this up by questioning Cambridge City council’s policy on trees and street lights in my local area committee, again without success.

I realise you’re not the best person to write to about this, but I expect you might, on this occasion, be in a position to have an opportunity to raise this problem with those who can address it.

Many thanks,

Richard Taylor.

Mr Mugridge replied saying:

I am copying this e-mail to the County Street Lighting Engineer (Chris Sproston) knowing that he will take the matter up.

Clearly there’s a problem when you’ve got resort to writing to County Engineers to get action. However the repairs were made promptly and I have since had a better response to reports made via the online form.